First External User
Get one person outside the team to complete a real task in SmartBox.
The Action
Find one design partner willing to:
- Sign up and onboard independently (with support available)
- Attempt a real task they need done
- Complete that task using SmartBox
- Provide honest feedback on the experience
Why This Gates Progress
Internal use validates capability. External use validates onboarding, documentation, and whether the product makes sense to someone who didn’t build it.
What “Real Task” Means
- Something they would have done anyway
- Not a favour or artificial test
- Has a meaningful outcome they care about
- Representative of target use cases
Action
Get one person outside the team to complete a real task in SmartBox
Pass Criteria
- User completes task independently
- Task was a real need, not a favour
- User provides honest feedback
Proxy Metrics
- Commands Per Session (0/15 commands)